Frequently Asked Questions
Everything you need to know about your CELIA B shopping experience.
How long will it take to receive my order?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-12 business days depending on your location and customs processing.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags attached within 14 days of delivery for a full refund or exchange.
How do I ensure I choose the right size?
Each product page features a detailed size guide. Since our designs often feature unique silhouettes, we recommend checking your measurements against our chart or contacting customer support for personalized fit advice.
Are duties and taxes included for international orders?
For orders outside the European Union, duties and taxes are not included in the checkout price and are the responsibility of the recipient upon delivery.
How should I care for my CELIA B garments?
Our pieces are crafted with intricate details and vibrant fabrics. We generally recommend professional dry cleaning or a gentle hand wash in cold water to preserve the color and texture of the materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.